pogo headquarters Reviews and Complaints ^{All Reviews}

User comment:

I enjoyed playing bridge on Pogo for sometime. Then about 10 months ago , the bridge game would not come down on my computers. I have tried very hard to contact Pogo about this but everything I wrote either got no answer or a statement that pogo did not respond to messages. Very frustrating ,but I have better things to do than waste time and create stress, so I decided I would forget it and just not renew . Then I get a message that my renewal will be automatically charged to my account!!. I renewed my efforts to contact pogo thru their web site. I found I could complain about bad behaviour in a game , but nowhere in the extremely complex site could I find a way to contact the company.

I contacted my american express and asked them not to process the renewal. It was too soon.I had to wait until it actually went through on a statement. It finally has and now I have to go through a blocking procedure and more delay.

Pogo, it seems, has no customer service, and does not care. It appears I may have to go public just to get attention
And yes, they have a cancellation process under which I would not only have to ignore the fact that I have had no access for a year, but. i would only bean cancelled a year from now after another year of no access.

I liked my bridge, but the pogo corporate support ethic is deplorable.

In sorrow [and in anger] Fred richardson [ rfredr@gmail.com ]

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