pogo headquarters Reviews and Complaints

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pogo headquarters Reviews

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  • POGO Flash update



    I have always enjoyed playing POGO games. Within the past two weeks I have bought GEMS,and my subscription was renewed. On June 4, 2013 POGO update requirements for FLASH and I can no longer play most of my favorite games, because my MAC system is not compatible. [It's old]. I was in compliance with the terms of the contract when I made the purchases, but now I'm not. Any suggestions? NO!!! I won't be buying a new computer. More...
    (Entertainment, Movies, Events)
    eyemknott's Picture   eyemknott    0 Comments   Comments
  • POGO Games



    It is impossible to get a person to communicate with either by phone or email from EA/Pogo Games. It is so frustrating. There is no problem whatsoever when submitting a payment for membership, gems, etc., but forget it if you need someone to speak with to solve a problem. In the past, I have been able to purchase avatars even though they were not listed on the most current list --- I guess that is not possible anymore. It is very frustrating to me. my email is babysam90210@gmail.com More...
    (Miscellaneous)
    babysam90210's Picture   babysam90210    2 Comments   Comments
  • The Worst Customer Service Ever!



    I have been a member for many years and I sure miss the old Pogo Customer Service. Since EA took the whole thing over and can't file any complaints, I am one of the people that won't renew my subscription. This is the worst site for any help I have ever seen. Not only that, but the payouts on most of the games have gone way down. Don't try the slots, they are worst than Vegas! Bye from a 12 year player, most of them in the Club! More...
    (Miscellaneous)
    Luigi's Picture   Luigi    0 Comments   Comments
  • pogo gaming



    We joined Pogo Games when our Grandchildren were younger so they would have something to do when they came to visit. Well the college scene has taken them far away from thie gaming. We have tried for 3 years to get this off our automatic billing to no avail. We have callwd a dozen or more times. Then we called the card we put it on to take it off but they said Pogo would have to do that. So here we are Senior citizens fixed incomes with $5.00 going out of our account every month and sometimes that is a lot to us, 2 gallons of milk. I'm writing to see if we could get this taken off... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    ajeannes's Picture   ajeannes    0 Comments   Comments
  • JAVA



    I HAVE BEEN TRYING FOR 1 HOUR TO TRY TO ENTER POGO.COM CRIBBAGE LOBBY AND ALL I KEEP GETTING IS "YOU NEED TO DOWNLOAD JAVA" I HAVE DONE THAT 10+ TIMES AND SAME RESULT I HAVE CLEARED CACHE REBOOTED EVERYTHING AND NOTHING IS WORKING IT IS YOUR SITE THAT'S THE PROBLEM NOT ME IT IS NOT DETECTING JAVA WHEN I CLEARLY HAVE IT ON MY COMPUTER SO WON'T LET ME OPEN THE LOBBY. STOP BRINGING OUT UPDATES THAT ARE RUINING THE SITE BY BRINGING HUNDREDS OF BUGS WITH THEM AND GET AND SOLVE ALL OF YOUR FKING BUGS IT IS RIDICULOUS ALL THE BUGS ON YOUR SITE AND YOU NEVER FIX ANY OF THEM WHEN... More...
    (Internet - Sponsored by DIRECPATH)
  • Pogo blocking



    I have been an old pogo player for 12 years and have not joined the club pogo. Just enjoy the games and chatting with friends and meeting new ones from around the world as they claim we can. I met a person from Germany (my native country). We chatted in German, some one was offended and put a block on my name. Now they won't let me chat with any one. I'm an old disabled widow and housebound. Enjoyed meeting people from all over the world. Because of the BLOCK they won't accept my username or password. I tried to contact EA and received no response. I hope you can help me... More...
    (Miscellaneous)
    BKAlliecat's Picture   BKAlliecat    0 Comments   Comments
  • forgot password



    I'be been trying to get help with my password which I have forgotten but, I keep getting my screen name emailed to my email @yahoo.com I know my screen name ......Get this problem solved as this is rediculous day after day after day!!!!! send my reset finally and no clear info where or how to get to the page to paste the link,,,brought me to reset my password and asked me to give a name to the acct thought it was world winner but evidently not,,,,now password was excepted and CAN NOT LOG IN------CRAZINESS-------HELP!!!! verify my email! More...
    (Entertainment, Movies, Events)
  • WHY!!!!!!!!!!



    Why is it when a disabled person chooses to play pogo for something he/she can actually do an enjoy that they do not except their Direct Express Mastercard that they get their disability on!!!! How Many bank cards have been denied because of insufficent funds? At least my money will be there the 3rd of every month and it will get paid. I would not reccemend POGO to anyone you are all a bunch of greedy people. More...
    (Miscellaneous)
  • EA game card



    Purchased an EA game card for 3 mo Club Pogo Play -- have used this method for access before but needed Customer Service assistance to activate card with much "coaxing" to have this accomplished. However, my latest purchase has not been accepted -- CS is not accessible (in fact, they closed my case)! Should be able to just input the "pin#" designated on card directly from the Pogo site -- basically, EA has acquired $20 with no intention of providing the service which was purchased -- could use a Credit Card -- but if they can't apply purchase through their own... More...
    (Miscellaneous)
  • Billing, Overcharge



    I have been charged on my c/c in the amount of 8.00 one month, 8.04 another, 8.23 for a couple months here and there, I did not purchase a game nor a gems. I renewed my membership which you took directly which was almost 50 canadian. I want to speak to someone to see why these charges occured and want them too stop. I can't seem to contact anyone or email. This is ridiculous. I am going to ask the c/c company to reverse the charges, what is going on, this is robbery. zigzags1970 More...
    (Miscellaneous)
    ZIGZAGS1970's Picture   ZIGZAGS1970    0 Comments   Comments
  • signing in



    I am an old pogo customer, who cannot log in because you will not recognize my name or password.. tried doing a new acct and you will still not recognize me. I cannot find a place to email you in your site..verrrry frustrating. My name was colosweetie923 please try to fix this or email me with the problem. If it is that I need to renew I cannot access to even do that. Linda K More...
    (Miscellaneous)
  • Being Charged



    My bank account has been charged the annual renewal fee, can't log in, email address comes up as invalid. Talked to CS 2 days ago they said they can't do anything to get the information requested on my account without a valid email, your system is telling me its invalid. You should be able to pull my information via my name/bank acct in your system since you have been deducting from my bank. Contact my daughter via email at canfieldsn@aol.com. Club Pogo/Pogo More...
    (Miscellaneous)
  • POGO GEMS



    I am just one of many paid members that wonder why we can't use tokens to purchase POGO Gems? You all get plenty of money from us, at the beginning and renewal time, but give us limited gems. Than, you want us to pay more money to get more gems, that we could use towards purchasing a series on a game, or whatever. I think it is unfair. POGO should allow use paid members to use our tokens (a reasonable amount charged), to purchase Gems. More...
    (Entertainment, Movies, Events)
    dddroadrunner's Picture   dddroadrunner    0 Comments   Comments
  • cannot play most pogo games



    I have been a loyal member for 9 years and cannot access Boggle Bash and many other games. Changed my web browser as suggested and have followed every directive you have given to correct the problem. I can play word whomp on internet explorer buy not on Firefox. Even had my neighbor, a Geek Squad member check things out and the problem is with you not me. After reading all the comments that have been sent to you one would think you would get off your rearends and correct the problems. I'll give you a few more days and then its goodbye Pogo.com for me. Chop424@aol.com More...
    (Entertainment, Movies, Events)
    chop424's Picture   chop424    3 Comments   Comments
  • Club Pogo member no more!



    the pogo.com domain, owned by EA, has become a nonsensical, maze of scripting errors. non existent customer service, and outages that have left me steaming - big time. in the past i could justify the 39.99 yearly fee. i no longer can. it sees pogo.com has become the absolute greediest gaming domain online. fed by EA' desire to somehow create a FB'ish environment that deals in total lack of privacy. I've had enough, I'll let my club membership lapse. EA? you took your pogo customers for granted. we are leaving. bye bye.. More...
    (Miscellaneous)
    mhjkn99's Picture   mhjkn99    0 Comments   Comments
  • Pogo vs aol?



    I am so disappointed with Pogo.com. I have been playing on pogo since 2003 by way of aol. Now Pogo is suggesting that we use their desired browsers; aol is obviously not on their list anymore. Up until 3 days ago I had been playing with no problems and now I can't get into certain games. I read about the so called problems they are having with java and if you use AOL. Why are there problems now? Why are you dictating how we play the games? Why slap the faces of AOL users? How fast are you working on the "java problem". Please fix this. Enough is Enough... More...
    (Entertainment, Movies, Events)

pogo headquarters Reviews By Product


pogo headquarters Comments


Joe5 says: (1 week ago)
 0
Sir,
we are realy happy to see pokemon in pogo.so good.and we kids are realy exited to see new part the pokemon black and white.but sir we have a little problem because the time is 9:30pm.and so our parents say that we should sleep at that time.so more than 50 of us could not see it regularly.so sir if you could change the timing to 5pm or 6pm.it will be a real help.kindly do the needfull sir.



griffkitten says: (4 weeks ago)
 0
I can get in every game but letters from Nowhere . What can be wrong ?



utkarsh2001pokemon says: (2 months ago)
 0
please start pokemon black and white on pogo as early as possile



rkp31903 says: (2 months ago)
 0
why for last 4 days i started playing pogo bowl worked fine now i half to exit room and start over every new game afther i miss first 2 frames someone email me at keithprice31903@yahoo.com 911 911 911 911 911 911 911 911



abhiramchennappan says: (2 months ago)
 0
please pogo tv we want the pokemon back to the show so please let can you show the pokemon to the start i love pokemon, i love pogo



sc1953 says: (3 months ago)
 0
I been a member with club pogo.And when you having problems with java,on here.I could not play any games on here.For 2 months.And that is not fair at all.And last year when I resigned up for Club Pogo, i either pay $19.99,or $29.99.And now it is $39.99.I know that the last 2 years I've have pay either $19.99,or $29.99.I would like to know what is going on here..And i really think that the company needs a Customer Service, just like any company.. susieq1953p



skjo6 says: (5 months ago)
 0
fix the games i have the latest version of java and some games won't load



kajmir says: (5 months ago)
 -1
I was in the Pogo Forum, looking for solution to Java issue. I made a post, that a mod saw fit to delete. I posted again, to ask what I had done wrong, as I didn't understand the reason for deleting it. They proceeded to delete that. Asked again, deleted and banned from the forum. Just like that. I've been a member of Pogo for over 10 years.

To ensure there was no rudeness in my request, this is what I wrote:

"To the mod who is continually deleting my posts. It would be polite if you could explain what it is that I am saying that is so offensive to warrant deletion. I truly don't understand. No anger, no profanity, no flaming of other posters....what ? What is it I am doing ? I have been admin on a couple of forums and currently mod on several....so have a clear understanding of what is unacceptable. If per chance, a poster does not understand, a simple response explaining the decision would be appropriate."

Is a post of this nature really considered ban worthy ?



lilwhitetiger says: (5 months ago)
 0
for 2 days I been trying recover my password that I forgot every time I hit the button to submit above it they said it be in my email, except I never got anything for you with my password. I wish you will do something so I can play on my account now. if you do I be very grateful for your services and help. Thank you



winnermartwalk says: (6 months ago)
 0
No Limit Texas Hold,em comes up, but my name is the only one that comes up. No others join. There used to be lots of players. It appears that something is wrong, but I
don't know what or what to do about it. Please help. You talk about Java and Browers, but I used to not have this problem.



vrabney1 says: (6 months ago)
 0
my membership expired but cant renew because of problems with pogo reading my cards. after reading this page im probably better off.



blackonyxb says: (7 months ago)
 0
Been a paid member for years.. in fact had 4 accounts.. one gone.. one soon and will not renew..can not even get into pogo now.. system busy again..this is a outrage that with all the knowlege out there.. that pogo seems to be the only one that has sunk this low.. What do they do ??? take people off the street and call them tech's LOLOL.. they must..POGO had been run to the ground..no support..NO fighting reports from stupid players..games don't load..can't even get into it..hackers that freeze games and rooms.. be warned.. they can get into your account if they can hack full rooms..and where's what we paid for??? NOPLACE.. goodbye to a once great place to be..SHAME ON YOU EAgames



mustangrl25k says: (7 months ago)
 0
My games won't load keep getting the unable to connect to server screen. I have done all the trouble shooting nothing. I have tried 3 different computers same thing. If this is not fixed I will not be renewing my membership.



mustangrl25k says: (7 months ago)
 0
My games won't load keep getting the unable to connect to server screen. I have done all the trouble shooting nothing. I have tried 3 different computers same thing. If this is not fixed I will not be renewing my membership.



offcqueen91 says: (8 months ago)
 0
I am able to access exactly 9 of your games. Ever since the Java 7 update your service has been horrible. I have tried installing, uninstalling and then reinstalling the update to no avail. Right after updating and installing your games that require Java you will tell me that I need to update. What the heck is going on????



guodeverett says: (9 months ago)
 0
I recently joined Pogo- AGAIN- to play bridge with friends. In addition to all of the problems that I stopped using Pogo, you have now started interupting games every two or three minutes for 30 seconds, for now reason. If this continues, I and thousands of Pogo users will drop out again. These interuptions ARE CRAZY. Stop them or I am gone, again and will never return.



ellenbouchard says: (10 months ago)
 0
I have tried everything and club pogo will not let me play scrabble,tumble bees,bingo and other word games. It keeps down loading and will not let me in.Please help!



dbower42 says: (11 months ago)
 0
i am a member in club pogo and have been for awhile now. my complaint is when you are playing someone in dominos or pool just to mention a couple the other person see they are going to lose they leave the game. it use to not matter because thy would lose thier points and that would be the end of it but now they los nothing. i don't like this because they can just leave a game and nothing changes. it is not fair to the person wh's winning.



gtctnc says: (11 months ago)
 0
The Scrabble game is definitely rigged. Computer gets the "big" letters every time and the consumer gets one RARELY. I kept a spreadsheet ove 20 games and the "Computer" got the high point letters 89% pf the time opposed to the regular players one now and then. I resigned my POGO account. I don't mind losing fairly, but I refuse to be bilked by a computer! ggtc



tlandram says: (1 year ago)
 0
I was playing lottso until it cut me out whats up with that better fix the problem or some other people will complain about it



nrthsd219 says: (1 year ago)
 0
how can someone change my user name and password and use them for themselves.
my username is gone so are the almost nine million pts.
this new name is also hooked up with my email address. the new name is not even a little close to my original. whats up with this????



rozadenbaum802 says: (1 year ago)
 0
i can't get into any pogo games that i've always played what are you doing? also your scrabble game is all messed up everthing is missing and you freeze the games many times. i wish you could get back to where you used to be it's very important that i be able to use your facility as i am mostly home bound and it gives me something to do



stuckwithpogo says: (1 year ago)
 0
my club pogo membership exspired and when I went to reactivate it would not allow me. So I went to explorer and entered pogo.com and the web page came up and I entered my info again to reactivate my membership and it went through and all was good; however I was on a free pass for club pogo at the same time. then the free pass I susposed was done and then I get an email from pogo from someone I dont even know saying miss you and please come back!! I am like what !! then I openned my clubpogo and it wasnt club pogo but asking to join or whatever . So again I went the normal route and wouldnt download then to explorer and it downloaded all the way through saying completed and when I went to enter completed button it game me an red err message ...no one to call no one to email. I am stuck help me ......I just want to reactivate my membership and it offered even ten dallars off....I don't understand ...help



RailwayLil says: (1 year ago)
 0
I already hawe anccount with Pogo but it is not reconzing my information how do I get back in and get my token back



jonesyny says: (1 year ago)
 0
i cant play the new format for poppit majong dementions and now majong safari. change it back or i will join my 12 friends in facebook games and drop pogo. why do you keep screwing up a good thing. need a reply my screen name is jonesyny.



kttylvr1961 says: (1 year ago)
 0
I have been getting a Certificate Error (advising me not to go to your page, but I go anyway) every single time I get on pogo for the last few months. It is very annoying. What can be done about this? I am way beyond frustrated.
My screen name is kttylvr1961. Please Please Help! Thank you



jimkay says: (1 year ago)
 0
again, i am constantly getting knocked off no limit tex holdem. i have lost thousands of tokens. very unhappy with pogo. it is not my computer!! WHY???



jimkay says: (1 year ago)
 0
again, i am constantly getting knocked off no limit tex holdem. i have lost thousands of tokens. very unhappy with pogo. it is not my computer!! WHY???



funlovinggirl1999 says: (2 years ago)
 0
Hi,

How come when i complain about a player nothing gets done and when someone makes up lies about me I get kicked out in
less then a minute???????? How come noone checks out the complaint and I have to switch user names to be able to play. What kind egotistical system is this????



grandmajess says: (2 years ago)
 0
ihave to renew clubpogo in jan but have a problem i can not get on enternet explorer page says cant diplay the webpage and why does my account say renew in jan and pogo now whats wrong with this picture



myway1212 says: (2 years ago)
 0
To whom it may concern- I am having a game problem in "BINGO LUAU" whichhas been going on for about 2 weeks now. While playing the game , I keep getting a box appearing which says, "COULD NOT FIND POGO FRAME, XD NOT WORKING". I hit the ok button in this box & I amtaken out of game. I have no idea what to do with this. I can not enjoy the game going in & out, no fun . This is the only game on pogo, that this happens on. Other games ok ! Please help ! Thank you, greeceland01@hotmail.com



NYLV12 says: (2 years ago)
 0
I am a paying member of POGO, but am unable to get into any games. My NEW computer freezes just as the game gets to the end of coming in. This is going on for 7 months. They keep telling me what to do, but it never works. I need someone to speak to and get help.



linda264player says: (2 years ago)
 0
first off i am now getting numbers across the icons and have been asking how to get rid of them, and noone bothers to answer, i think they just send a stasndard see you in a few days type message and delete them. no one helps any longer, it is a big rip off and i am seriously thinking of fquitting. also all the new games on are now ones you efither have to pay extra for, or there is no prizes or money or anything attached to them. can someone help me. Linda264player@yahoo.com



bigmaneastside says: (2 years ago)
 0
Why Can't I win any damn money, i've been playing on pogo for almost 9 years. "No Money" Do U think i care if their is no money involved. I'm already a member, but what do I have to do, be a club member or something.



slojo says: (2 years ago)
 0
How will I know if my problem was received slojo336@comcast.com



cbeerasheet says: (2 years ago)
 0
cant play pogo because of my credit card there is nothing wrong with my credit card do pogo want people to purchase by the year and not the month



merridae2 says: (2 years ago)
 0
No trouble with games but Pogo is not loading right-- 2 sections overlapping right down middle of screen



ebkoogle says: (2 years ago)
 0
you took pebble beach, sawgrass, 3 hole challenge golf games off, why?? no explainsion? i maintained over 3 million credits, love golf, please bring it back, please!!!!

ebkoogle@aol.com



feelnblue says: (2 years ago)
 0
I want to know why I am losing in every game every day, week in and out. It really seems as if pogo, or someone working for pogo, is causing these losses. There is not way that some people can win game after game and never lose and it happens all the time. And why doesn't pogo do something about these sites that openly offer cheat programs. If you can ban a player for saying a cuss word why can't you defend the community against all the cheaters? I believe it is because pogo doesn't care as long as pogo gets paid. Please help, I am tired of losing it isn't fun and those players that constantly win are arrogant and abusive to the community.

HELP: would like to win more than I lose or whats the point?



GeorgiaRaeburn says: (3 years ago)
 0
How the heck can you get in touch with you
people to cancel an account. You take our money
and we get nothing in return.Are you a SCAM?


Georgia Raeburn@aol.com



mizzsha9 says: (3 years ago)
 0
I have been trying to get into my account for a week I want to cancel my membership when it comes due again. Mizzsha9 thanks



pidder44 says: (3 years ago)
 0
I had the game Marooned bought from you,after three months it shows an error sign and will not let me play, I contacted oberon media and they gave me a link to get my game back free, can you plese tell me how to access this link/"http//clubgames.pogo.com/exe/marooned-setup.exe so I can once again play my game. I have e-mailed you several times and no reply.



pidder44 says: (3 years ago)
 0
I had the game Marooned bought from you,after three months it shows an error sign and will not let me play, I contacted oberon media and they gave me a link to get my game back free, can you plese tell me how to access this link/"http//clubgames.pogo.com/exe/marooned-setup.exe so I can once again play my game. I have e-mailed you several times and no reply.



leithellady says: (3 years ago)
 0
On March 1st and 2nd, someone raided my gems buying tons of badges. About the same time I noticed it (they left me 1 gem) I received notice that my support email had changed and to contact support with any questions.. HA HA! Good luck with that! I've NEVER been able to contact support..not in 11 yrs. I try to log in, and immediately get a notice that my email had changed. (But I manage to get the NOTICE of change at my unchanged addy) I want to talk to a human about the gems and the fact I can't play the poppit show, which I paid for. I've paid for at least 6 gift memberships, but will never pay for another one if I don't hear back from pogo.



leithellady says: (3 years ago)
 0
On March 1st and 2nd, someone raided my gems buying tons of badges. About the same time I noticed it (they left me 1 gem) I received notice that my support email had changed and to contact support with any questions.. HA HA! Good luck with that! I've NEVER been able to contact support..not in 11 yrs. I try to log in, and immediately get a notice that my email had changed. (But I manage to get the NOTICE of change at my unchanged addy) I want to talk to a human about the gems and the fact I can't play the poppit show, which I paid for. I've paid for at least 6 gift memberships, but will never pay for another one if I don't hear back from pogo.



ganmaw333 says: (3 years ago)
 0
Pogo stopped recognizing my password. chatted on-line with support tech. e-mail same password i was using. can't change password, because i can't log in. password works with internet explorer, but not with mozilla.



admmom says: (3 years ago)
 0
Pogo canceled my membership in September 2008.
My records show I paid for one yeas membership
in December,2008, but Pogo has not credited me
nor can I get to the club games. They also do not
recognize my username from September. Please
help!



wanmcca says: (3 years ago)
 0
My computer gets to download and does'nt download.I am a new customer and have played one time:fortune bingo.I'd like to continue to get a badge,what can you do to help me?



bearcat says: (3 years ago)
 0
my pogo "game loading" comes up but won't load.what is the problem. i am a member of pogo. but why pay if i can't play.
please help........sandra



bowmansambo says: (3 years ago)
 0
Please tell me why I am not able to get into Pogo games, I have been a member for several years, it is saying my pass word is not correct.




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