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pogo headquarters Reviews

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  • Ripped Off



    I was not supposed to be charged until the 29th of September. Imagine my surprise when I looked at my account today, on the 21st, and I was already charged. I am so mad! I have canceled my subscription, informed my bank, and want to get myself off that horrible site immediately! I only want to hear from Pogo is that my money is returned and that I am withdrawn from that terrible site. What kind of site has no phone number and 75 minute chat waits? I hate this site. I will tell everyone I know not to go on this site. I want my money back now! Margaret McGregor More...
    (Credit Cards, Finance, Banks)
  • Java



    in the beginning of may I signed onto java and got to start to open a game then I'd get a message that the internet had a problem and was closing. on the help site I was told to upload java 85 which I did. That worked for almost 2 weeks. Weds morning I played daily games and then signed onto work- lunch break I went to sign onto pogo and since I keep getting the same message internet has experienced a problem and will shut down. I've been paying for my membership for years and never had a problem. If it s not fixed I'd like to be reimbursed. I also paid for my boyfriend... More...
    (Delivery Services)
  • Chess program problem



    I am a paying pogo customer and your CHESS game has a PROBLEM. If a player is losing a RATED game he can just leave and he will no lose any points and the player that is winning will not get any points AND sometimes even lose points and the game if you leave. When the losing player leaves, a window pops up saying. 1)Wait for more players 2)End game immediately. If you click the #2 It will say SORRY you lost. If you click #1 a pop up will say CLICK RESUME TO TAKE THE WIN. BUT when you click it a popup will say SORRY YOU LOST and you lost rated points. Please let me know what you are... More...
    (Miscellaneous)
  • Robbed of prize



    I won the $2000 prize but the screen flashed Can't award. When I started to complain I was told to go the forum page which I did. When their explanation didn't satisfy me and I made additional comments, nothing nasty, they censored me and remove my comments. I have been fighting with the EA help, HA!, since August only to be told their investigation showed that I did NOT win the prize. When I asked to get a copy of that investigation I was told to have my attorney contact their attorney. When I tried to get that information no one could give it to me. When I contacted their PR... More...
    (Legal Services)
  • cheated out of a year of paid membership



    I started the process of cancelling my membership last November. Pogo offered me a discount to renew, and I continued the cancellation process. Then they offered me a larger discount, and I still continued the cancellation process. Finally they offered me two years for the price of one, and I accepted. When they upgraded the Accounts Page, all renewal information vanished. When Pogo fixed this issue, and the information reappeared, I had lost one year of my membership. I contacted EA, and received an email stating that my membership would end in January 2014. This is still 10 months... More...
    (Entertainment, Movies, Events)
  • JAVA



    I HAVE BEEN TRYING FOR 1 HOUR TO TRY TO ENTER POGO.COM CRIBBAGE LOBBY AND ALL I KEEP GETTING IS "YOU NEED TO DOWNLOAD JAVA" I HAVE DONE THAT 10+ TIMES AND SAME RESULT I HAVE CLEARED CACHE REBOOTED EVERYTHING AND NOTHING IS WORKING IT IS YOUR SITE THAT'S THE PROBLEM NOT ME IT IS NOT DETECTING JAVA WHEN I CLEARLY HAVE IT ON MY COMPUTER SO WON'T LET ME OPEN THE LOBBY. STOP BRINGING OUT UPDATES THAT ARE RUINING THE SITE BY BRINGING HUNDREDS OF BUGS WITH THEM AND GET AND SOLVE ALL OF YOUR FKING BUGS IT IS RIDICULOUS ALL THE BUGS ON YOUR SITE AND YOU NEVER FIX ANY OF THEM WHEN... More...
    (Internet - Sponsored by DIRECPATH)
  • forgot password



    I'be been trying to get help with my password which I have forgotten but, I keep getting my screen name emailed to my email @yahoo.com I know my screen name ......Get this problem solved as this is rediculous day after day after day!!!!! send my reset finally and no clear info where or how to get to the page to paste the link,,,brought me to reset my password and asked me to give a name to the acct thought it was world winner but evidently not,,,,now password was excepted and CAN NOT LOG IN------CRAZINESS-------HELP!!!! verify my email! More...
    (Entertainment, Movies, Events)
  • WHY!!!!!!!!!!



    Why is it when a disabled person chooses to play pogo for something he/she can actually do an enjoy that they do not except their Direct Express Mastercard that they get their disability on!!!! How Many bank cards have been denied because of insufficent funds? At least my money will be there the 3rd of every month and it will get paid. I would not reccemend POGO to anyone you are all a bunch of greedy people. More...
    (Miscellaneous)
  • EA game card



    Purchased an EA game card for 3 mo Club Pogo Play -- have used this method for access before but needed Customer Service assistance to activate card with much "coaxing" to have this accomplished. However, my latest purchase has not been accepted -- CS is not accessible (in fact, they closed my case)! Should be able to just input the "pin#" designated on card directly from the Pogo site -- basically, EA has acquired $20 with no intention of providing the service which was purchased -- could use a Credit Card -- but if they can't apply purchase through their own... More...
    (Miscellaneous)
  • signing in



    I am an old pogo customer, who cannot log in because you will not recognize my name or password.. tried doing a new acct and you will still not recognize me. I cannot find a place to email you in your site..verrrry frustrating. My name was colosweetie923 please try to fix this or email me with the problem. If it is that I need to renew I cannot access to even do that. Linda K More...
    (Miscellaneous)
  • Being Charged



    My bank account has been charged the annual renewal fee, can't log in, email address comes up as invalid. Talked to CS 2 days ago they said they can't do anything to get the information requested on my account without a valid email, your system is telling me its invalid. You should be able to pull my information via my name/bank acct in your system since you have been deducting from my bank. Contact my daughter via email at canfieldsn@aol.com. Club Pogo/Pogo More...
    (Miscellaneous)


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